Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
Error message: Payments can only be applied to invoice that are awaiting payment. The invoice is either fully paid, draft, or have been voided.
Issue: The invoice in your Accounting Package is in the wrong status (Draft)
Solution: You will need to log into your Account Package and approve the invoice and then Retry.
In Wise-Pay you will receive a 'Transaction Failure' for the above error message
Steps to Resolve the issue:
1. Log into your Accounting Package
2. Search for the Invoice Number
3. Click Approve
4. Log into Wise-Pay
5. Click Actions
6. Click Fix
7. Click Retry
Payment has been processed.