Status
Resolved in v2018.5.
Version Affected
ConnectWise Manage Version v2018.4
Issue
The Wise-Pay Payment portal page does not render correctly from ConnectWise Customer Portal. Here's an example:
Note: This does not affect the Virtual Terminal.
What have we done about it?
We've logged a ticket with ConnectWise.
You may request updates to this ticket and advise if you are affected by this issue:
ConnectWise Ticket: #10755747
Date Reported: 25th July, 2018
Updates
| Date | Update |
|---|---|
| 26th July 2018 | There has been initial response to initiate investigation. |
| 30th July 2018 | A short term solution will be put in place, but there is no ETA on when that will happen. Long term solution will need to be worked on to better handle processing of payment via 3rd parties. (ConnectWise Ticket #10769081) |
| 12 September 2018 | ConnectWise advised that this has been resolved in v2018.5. |