Applies to: ConnectWise Manage, QuickBooks Online
How can this happen?
This generally means you have a vendor of the same name as a customer.
Quickbooks Online doesn't allow for a Company Account to be a Customer (Client) and a Vendor.
You will need to ensure that the company records are separated.
If you have vendors that are also customers, you will need to create a new separate company in ConnectWise, for example: XYZ Company (Vendor).