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  1. Wise-Sync for ConnectWise Manage
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  3. Wise-Sync Errors and Troubleshooting
  • Getting Started with Wise-Sync and ConnectWise Manage
    • Welcome to Wise-Sync for ConnectWise Manage
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Getting Started - Accounting Package Setup
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Getting Started - ConnectWise Foundation Setup
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Getting Started - ConnectWise GL Mapping
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Getting Started - Wise-Sync Setup
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Getting Started - ConnectWise Expenses
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Getting Started - Advanced Feature Setup
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Sync Errors and Troubleshooting
    • Sync Errors - Inventory
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Sync Errors and Troubleshooting
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Known Issues
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Known Issues (Resolved)
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Xero Errors
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • QBO Errors
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Datto Autotask PSA Errors
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Sync for Datto Autotask PSA
    • Getting Started with Wise-Sync for Datto Autotask PSA
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Getting Started with Wise-Sync for QBO
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Sync for ConnectWise REST Integration
    • Preparing for Wise-Sync for ConnectWise REST Integration
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Accepting Payments
    • Payment Options
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Automatic Payments
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay Virtual Terminal
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Batch Payments
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Refunds
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Payments FAQ
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Pay Integration
    • Wise-Pay Integration
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Pay (Merchant) Know How
    • The Wise-Pay Dashboard
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay FAQ
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay Videos
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay for Xero
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay for Quickbooks Online
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay for Datto Autotask PSA
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Payer Management
    • Managing Payers
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Email Templates
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Payer Admin - FAQ
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Incident Reports
    • Incidents
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Sync Open Mic Webinars
    • Webinar Schedules
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Previous Open Mic Webinars - US/UK
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Previous Open Mic Webinars - AU/NZ
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Pay Open Mic Webinars
    • Previous Open Mic Webinars - US/UK
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Previous Open Mic Webinars - AU/NZ
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Freshdesk Support Portal Help
    • Emails from Support
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Pay Errors and Known Issues
    • Unprocessed Payments
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Xero Known Issues
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Unmatched Payments
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay Errors
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Known Issues
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Sync User Management
    • Creating/Maintaining Users
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Two Factor Authentication
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Merchant Configuration
    • Merchant Configuration
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Payment Providers
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Payment Services
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Notification Configuration
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Accounting Connections
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Syncing with Wise-Sync
    • Syncing with Wise-Sync
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Sync Samples
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Glossary of Terms
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Best Practices & Tips and Tricks
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • General Questions
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • FAQ
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Sync - Special Features
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Sync for Xero
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Sync for Quickbooks Online
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Payer Support
    • Getting Started with Wise-Pay
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Access Wise-Pay
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Manage my Wise-Pay Account
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Pay an Invoice
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Errors
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Payer FAQ
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Getting Started with Wise-Pay
    • Getting Started with Wise-Pay
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Creating/Maintaining Wise-Pay Users
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Sync Release Notes
    • Wise-Sync Release Notes (2020+)
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Sync Release Notes (2019)
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Sync Release Notes (2018 and older)
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
  • Wise-Pay Release Notes
    • Wise-Pay Release Notes (2020+)
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay Release Notes (2019)
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while executing the query. Please check the stack trace for more detail'
      • Toubleshooting - A server error has occurred. Please contact your Manage Administrator.
      • Sync Error: Error Updating Xero: Adjustments are not supported unless Inventory COGS is enabled
      • Error Message: You do not have security access to view 'document'
      • Sync Error: ConnectWise Validation Error: Company or Contact has been deleted (in Company Recycle Bin)
      • An Item has a blank sales account number (for Expenses)
      • Validation Error: Xero Tax Validation Errors
      • ConnectWise 'UpdateBatch' returned an error: System.Data.SqlClient.Sql.Exception (0x80131904): String or binary data would be truncated.
      • Validation Error: Expense Tax Mismatch
      • A GLBatch already exists for (Invoice)
      • A GLBatchID already exists, which is a result of that Purchase Order and Receiving Slip already being being sent
      • Advanced Tax Mapping: GL Entries - 'Tax Code' is not a valid tax code name
      • Sync Error: Sequence contains no matching element
      • Failed to get contact bill contact for company '[Your Customer Name]'.
      • Explaining the Non-Product ID
      • Error Updating Xero: Failed to execute on status <400>
      • Xero Validation Error: An existing Invoice with the specified InvoiceID could not be found
      • Error Updating Xero: No matches for product with item ID: [your-item-id]. Please sync this record manually
      • Unable to Set Password when AD Integration Enabled.
      • Error Message: Duplicate Name Exists error of type: Vendor. The name supplied already exists.
      • ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
      • Xero Validation Error: Due Dates cannot be more than 999 days after the invoice date.
      • No Item ID or Non-Product ID has been defined in ConnectWise for an item with Account Number '[your account number]'
      • Error: Payments can only be applied to invoices that are awaiting payment. The invoice is in draft status.
      • ConnectWise v2015.x API Endpoint Changes > Account Changes Required
      • A result set from ConnectWise contains more than one purchase order.
      • Out of Balance Error: An Adjustment is greater than the set limit
      • Error Message: Unable to connect to QuickBooks Company. Unauthorized-401
    • Wise-Pay Release Notes (2018 and older)
      • Troubleshooting: Test ConnectWise Connectivity Fails Despite Correct Credentials
      • Xero Validation Error: Item code '{productID / Non-ProductID}' is not valid
      • QBO - Error: 'An error occurred while exe