FAQ - How do I delete an Invoice?

An invoice has been created and synced over to Xero.  How do we reverse this so that the invoice can be deleted from ConnectWise?

Steps to delete an invoice from ConnectWise:

1. Click on 'Finance' 

2. Click the 'Accounting Interface

3. Click 'Open Batches

4. Search for the "Invoice Number" you wish to delete.

5. Ensure the invoice you wish to delete is ticked

6. Click 'Actions'

7. Click: 'Delete Batches


8. Go to Finance

9. Click on Invoice Search

10. Search for the Invoice number you wish to delete

11. Change the Billing Status 

12. Click Save

13. Click the 'trash can'


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