Status
Resolved
Updates
14 August 2019: We've released a fix for this issue
13 August 2019: We've developed a fix for this issue that will go into QA for testing today.
Who's Affected
Anyone using Wise-Sync from the ConnectWise Interface (via a quicklink)
Issue
An issue with a recent release has caused Quicklinks to stop working.
What are we doing about it?
We are looking into a solution for this problem as a matter of priority.
How do we know it's an issue?
You may receive a message to indicate that your access is unauthorised. Alternatively, you may see this:
Workaround
Open your web browser (e.g. Chrome) and navigate to https://secure2.wise-sync.com (copy and paste the URL into the address bar) to login to Wise-Sync outside of the ConnectWise interface.