Wise-Sync: Version 4.6.9 Release Notes

Release Date - 29th October 2019

Wise-Sync v4.6.9.2

This hotfix resolves some issues experienced with the ConnectWise REST Integration currently in Beta.

  • The Expense sync failed with an Index Out of Bounds... error as a result of how we were handling the ConnectWise Batch.
  • The Expense sync created new supplier contacts in the accounting package with the wrong identifier (Member ID instead of Member Username).
  • Procurement transactions that did not have a billing contact correctly setup in ConnectWise were being ignored by the sync instead of displaying the error Failed to get billing contact for company in the Sync Results.
  • During invoice sync, Wise-Sync checks for payments made against invoices. The sync failed if it came across a Credit Note with a You cannot apply a payment or credit to a Credit Memo error as the check was not ignoring Credit Memos.
  • The ConnectWise Member tab in Edit Wise-Sync User was hidden incorrectly if the ConnectWise Software Version for the Wise-Sync Account was set to REST. This prevented customers from enabling Wise-Sync Support Access to ConnectWise.

We also fixed an issue with the sign up flow that prevented the automated process triggered post sign up from completing successfully.

Release Date - 10th October 2019

Wise-Sync v4.6.9.1

A couple of bugs we needed to get rid of!

  • There was an issue with subscription totals on the Subscription Confirmation for anyone signing up to the Mr Miyagi plan.
  • In some cases, fully paid agreement invoices (with a $0 total) would be thrown out of balance once it hit Quickbooks Online (in a case we saw, a GST amount of 2c). We're not sure exactly what QBO is doing to cause the discrepancy, so we've updated the Rounding Adjustment feature to handle these cases and create the adjustment needed to bring the invoice back to $0.

Release Date - 8th October 2019

Wise-Sync v4.6.9

Improvements to re-syncing invoices from Datto Autotask PSA and a bunch of bug fixes for ConnectWise sync are the flavours of this release!

Easily re-sync transactions from Datto Autotask PSA

We've improved the experience of re-syncing invoices from Datto Autotask PSA from the Sync Now screen.


For invoices that resulted in an error (red) during sync, the Web Service Date will not be set on the invoice in Datto Autotask PSA. This will allow the invoice to be re-synced easily by clicking New Sync.

Warnings and Successful Syncs

For invoices that resulted in a success or warning, the Web Service Date has been set on these invoices in Datto Autotask PSA. To re-sync these invoices, the batch must be deleted, which clears the Web Service Date.

Once that's complete, click New Sync for the invoices to be available to sync again.

Batches can also be deleted from the Sync History screen:

Other Updates

  • A Failed to get Warehouse error occured when the Wise-Sync Account Setting ConnectWise PSA Site ended with a / .
  • When creating an Item in Xero, the Purchase Description was not being set when syncing Invoices and Procurement from ConnectWise. This is now being set from the Product Description in ConnectWise.
  • When syncing COGS Journals as a draft from ConnectWise, duplicate Manual Journal drafts were created.
  • There was an Index Out of Bounds error when viewing the Plan tab in Edit Wise-Sync Account.
  • There was an issue with the sign up flow that didn't display Wise-Pay cost correctly on the confirmation page.
  • Various bug fixes to resolve issues for ConnectWise REST Integration currently in Beta.
    • The unit cost of items was being set as the sales unit price in Xero.
    • There was a recurring Xero Connection error on the Sync screen indicating the access token was not set.
    • A Sequence contains no elements occured because Wise-Sync wasn't passing through an appropriate Thru Date to create a batch for invoices with today's date.

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