ConnectWise frequently update the API to include new features and changes sometimes affect the integration. Wise-Sync will work quickly to address any issues that arise out of changes to either the ConnectWise or Xero API.
When a new version of ConnectWise is released, we will confirm support here and in our release notes.
Wise-Sync and Wise-Pay supports the versions listed in the table below. Support for versions below the lowest version listed will incur additional support fees.
Supported ConnectWise Versions and Modules:
|ConnectWise Version||Release Stage||Supported Date (ETA)||Wise-Sync Version|
|2019.4 (beta)||Beta||17 Jun 2019||220.127.116.11||Release Notes|
|2019.3 (GA)||General Availability (GA)||29 Mar 2019||18.104.22.168||Release Notes|
|2019.2||Previous||17 Jan 2019||22.214.171.124||Release Notes|
|2019.1||Previous||31 Oct 2018||4.6.3||Release Notes|
* ConnectWise versions supported at time of release. No longer supported for new features and patches provided by ConnectWise. Partners still running older versions may incur support fees for versions more than N-2. Where N is the current ConnectWise General Availability (GA) release.
If you do encounter any issues with Wise-Sync on this version, please ensure you log a ticket either by email (firstname.lastname@example.org) or via the help tab in-app.