FAQ - Why aren't my invoice marked as Paid in ConnectWise?

In most cases, your invoices in ConnectWise are not marked as paid because you haven't yet performed a Payment Sync.

After you apply payments to an invoice in your Accounting Package you need to Sync Payments in Wise-Sync so that the payment is recorded in ConnectWise.

Refer to this KB for details on how to run a Payment Sync.

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