Known Issue: API 500 Errors (Xero Issue: CX0011367357)

Status

Unresolved

Who's Affected

Customers using Xero

What are we doing about it?

We have logged a ticket with Xero advising the issue.

You may request updates to this ticket and advise if you are affected by this issue:

Xero Ticket:CX0011367357

Date Reported: 29th of June 2021

 Updates 
29 Jun 2021

Submitted a ticket with Xero: #CX0011367357 


Issue

We've had a number of reports overnight and this morning from partners getting this error when syncing some of their invoices.

How do we know it's an issue?

We've checked Xero App History and been seeing increase 500 errors on Items Endpoint

Workaround

Resyncing the record should fix the issue.

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