Error
ConnectWise Version is reporting v201xx.x which is different to the version saved in Wise-Sync Account (20xx.x). Please update your account settings before syncing.
Applies to: ConnectWise partners
How can this happen?
This error occurs when the current ConnectWise Manage version does not match the ConnectWise Manage version in Wise-Sync > Account settings.
Solution
To resolve, click on the link account settings or go to Account > From the account details tab, scroll down and find ConnectWise Software version > Select the current ConnectWise version from the dropdown > Test Connectivity > Save if successful.
