Help Center
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Getting Started with Wise-Sync and ConnectWise Manage
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Welcome to Wise-Sync for ConnectWise Manage
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Getting Started - ConnectWise API
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Getting Started - Accounting Package Setup
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Getting Started - ConnectWise Foundation Setup
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Getting Started - ConnectWise GL Mapping
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Getting Started - Wise-Sync Setup
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Getting Started - ConnectWise Expenses
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Getting Started - Advanced Feature Setup
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Migrating to Wise-Sync from a previous sync tool
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Welcome to Wise-Sync for ConnectWise Manage
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Wise-Sync Errors and Troubleshooting
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Sync Errors - Inventory
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Sync Errors and Troubleshooting
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Known Issues
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Known Issues (Resolved)
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Xero Errors
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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QBO Errors
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Sync Errors - Inventory
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Incident Reports
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Incidents
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Incidents
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Wise-Sync Release Notes
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Wise-Sync Release Notes (2020+)
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Sync Release Notes (2019)
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Sync Release Notes (2018 and older)
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Sync Release Notes (2020+)
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Wise-Sync User Management
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Creating/Maintaining Users
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Two Factor Authentication
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Creating/Maintaining Users
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Freshdesk Support Portal Help
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Emails from Support
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Emails from Support
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Webinars & Video Resources
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Webinar Schedules
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Previous Open Mic Webinars - US/UK
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Previous Open Mic Webinars - AU/NZ
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Webinar Schedules
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Wise-Pay Errors and Known Issues
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Unprocessed Payments
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Xero Known Issues
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Unmatched Payments
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Pay Errors
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Known Issues
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Unprocessed Payments
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Wise-Pay Integration
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Wise-Pay Integration
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Pay Integration
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Syncing with Wise-Sync
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Syncing with Wise-Sync
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Sync Samples
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Glossary of Terms
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Best Practices & Tips and Tricks
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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General Questions
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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FAQ
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
-
Wise-Sync - Special Features
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Source Default Folder
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
-
Wise-Sync for Xero
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
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Wise-Sync for Quickbooks Online
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request
-
Syncing with Wise-Sync
QBO Errors
- Validation Error: You can't use a X account on the detail portion of a Bill
- Xero Validation Error: The document date cannot be before the period lock date, currently set at XX-XX-XXXX
- QBO Business Validation Error: Select a product or service
- An item in this batch is marked as non taxable (Invoices)
- Business Validation Error: Do you also want to update memorized sales transactions to use the new values?
- QuickBooks Error: Business Validation Error has occurred while processing your request