Welcome!
Lets get started! Before meeting with your Wise-Sync Success Manager, here are the steps to complete:
Wise-Sync Account - Update your ConnectWise PSA (Manage) details
Log into Wise-Sync (https://secure2.wise-sync.com/)
Select Account from the top right corner of the screen
- >The account screen is where your Wise-Sync account details are stored. This information is only visible and editable by users with an Account-Admin user role.
- Update
- ConnectWise: PSA site
- Enter your company's ConnectWise PSA (Manage) URL.
For REST users, the site should be automatically set based on your Wise-Sync Account location
Cloud partners, please refer to Manage Cloud URLs for your site URL.
- Enter your company's ConnectWise PSA (Manage) URL.
- >ConnectWise: Company name
- Enter the company ID for your company which you use when logging into ConnectWise PSA (Manage).
- ConnectWise: PSA site
- Hit Save
API Keys - Create and save ConnectWise API keys to Wise-Sync
- Create ConnectWise API Keys for Wise-Sync.
- Please refer to FAQ - How to created ConnectWise API Keys
- Test ConnectWise REST Connectivity
Forward an invitation to your Accounting Package to onboarding@wise-sync.com
- Invite onboarding@wise-sync.com to your accounting software as an advisor / admin, this will help us to understand your revenue sources, GL Account Mapping and Chart of Account Requirements.