Wise-Pay Update - 29 September 2020

Wise-Pay General Release - 29 September 2020

This latest release features a change to how some of you will log in to Wise-Pay by requiring two-factor authentication. We have also taken this opportunity to modernise our Login UI and the footer that is used across the application. We hope you like our new UI as much as we do! Expect to see more of it being rolled out across the application.

Logging into Wise-Pay with two-factor authentication

From 1st October 2020, all users and all Payers associated with an Australian based Wise-Pay account will need to enter a verification code when they log in to Wise-Pay. To simplify this process, if an authenticator app has not yet been configured, a verification code will automatically be sent to their registered email address during login. At login, users will be able to choose to continue using email verification or setup an authentication app as their preferred verification method.

If your Merchant Account is based outside of Australia and you have 2FA set to 'Required' for your account, all of your Payers will now also need to login to Wise-Pay with a 2FA verification code.

You can refer to our Knowledge Base article on how to Configure 2FA.

Why is 2FA required for Australian users?

In line with the Australian Software Business Association, the requirement for 2FA has been extended by our integration partners as a mandatory requirement for third party systems that provide access to sensitive company data.

We recognise that this might create further steps to access our platform, however we also recognise that 2FA is now a minimum security standard to help protect your account from unauthorised access.

What's to come?

  • A single sign-in: That's right, you'll shortly be able to sign-in to Wise-Sync and Wise-Pay with a single sign-in by simply using your Azure ID.
  • An enhanced payment experience: We're currently developing a new and improved Guest Payment process to enhance the overall payer experience; when making an invoice payment, payers will soon be able to login or register to be a Wise-Pay payer - by doing this, payers will have the option to pay their invoice via bank debit where their Merchant allows for bank debit payments.
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