is not a valid payment account code. Please make sure you have set the account number on the account.

Error

<Account Number> is not a valid payment account code.
Please make sure you have set the account number on the account.

Applies to: ConnectWise, QuickBooks Online

How can this happen?

The Payment Account used in Expense Connect is either no Account Number or a Sub-Account.

Solution

In your Wise-Sync Company Settings, select a Payment Account (Bank or Credit Card) from QBO that has an account number and that is not a Sub-Account

J
Jennilyn is the author of this solution article.

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