FAQ - Can I accept credit cards over the phone?

Can I accept credit cards over the phone?

The simple answer is yes,  your customer is able to pay their account over the phone, either in full or part-payment.with Wise-Pay (Credit Card only does not take DDR)

The steps are simple:

1.  Select the outstanding invoice

2. On the Actions Tab - Choose ' Pay Now'.

3. This will take you to the Pay Now Screen

4.Enter Credit Card Details (This will be  a one-off - Card details are not saved) 

5. Enter the Payment amount 

6. Review Your payment and Agree to Terms and Conditions on behalf of your customer.

    (Note: you have the option to override surcharge and charge the original account)

7. Select the Submit Button.

Paul is the author of this solution article.

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