FAQ- How to Allow Real-Time Payment for a Scheduled Invoice

Allow payers to make a payment for Scheduled Invoices

An invoice can be automatically scheduled and paid in Wise-Pay if automatic payments are configured by a Wise-Pay merchant, or it is manually scheduled for payment (through the Schedule option). As a Wise-Pay merchant, you can configure your Wise-Pay account to allow real-time payments (through the Pay Now action in the Outstanding Invoices pod) for the invoices that have been scheduled for payment. When a scheduled invoice is paid using Pay Now, the scheduled transaction is automatically canceled.


Follow these steps to allow real-time payments for scheduled invoices:

  1. Login to Wise-Pay as a merchant. See How do I Log Into Wise-Pay as Merchant.
  2. Ensure that a company is selected from the Company drop-down.
  3. Navigate to Configure > Merchants and click Edit merchant
    Wise-Pay displays the Account Merchant Details page.
  4. Click the Advanced Options in the top right corner of the screen.
  5. Select the Allow Payments When Scheduled and click Save to save the changes.
For more information on advanced configuration, see How To Configure Advanced Settings for Merchant Account.

Additional Resources:

V1.3.3 Feature Release Webinar


A Payment has been Scheduled for Direct Debit on the 31 March 2017

When a payer attempts a PayNow to pay by credit card, they will receive the following notification

We receive a notification that payment was processed

In the Past Payments widget that the payment of $50 was processed

In the Scheduled Payments widget we can see that the amount has been adjusted

Paul is the author of this solution article.

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