Wise-Pay Overpayments in Xero and QuickBooks Online

Applies to: ConnectWise Manage, Xero and QuickBooks Online

A Batch Payment  'Overpayment' will go through the following steps when created:

  1. Create Invoice for Payment (Liability debit to take up the liability and allow for payment via Wise-Pay Clearing Account

  2. Create Credit Note (Liability Credit from Prepayment account to Credit Note)

  3. Apply Credit Note (for future invoices)

  4.  User Initiated Payment Sync (to apply payment to Connectwise Invoice. Applied Liability from Credit Note to Invoice -Revenue)

Note:

A Credit Note created by Wise-Pay for the purpose of Overpayments created by Wise-Pay will sync back to ConnectWise as part of the Payment Sync. You will not need to create any further transactions in ConnectWise. Wise-Pay created Overpayments will also sync as payments to ConnectWise as is the case for Pre-Payments created directly in the Accounting Package.

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Paul is the author of this solution article.

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