Delete a Payer

As a Merchant Administrator, you can delete an existing payer in Wise-Pay. 

Here's how to do it:

  1. Click Payer Admin 
  2. For the desired payer record, select More > Delete
    Wise-Pay displays a popup to confirm the deletion.
  3. Click OK

Refer to the table below to check whether a payer can be deleted in Wise-Pay:


Payer Can be Deleted YES/NO


Payer with Automatic Payment Mapping
Y
Payer with Saved Credit Card

Y

Payer with Saved Bank Details
Y
Payer with Scheduled Payment Transaction
N
Payer with Automatic Payment Transaction
Note: You cannot delete a Payer with existing transaction in the Automatic Payments Widget in Wise-Pay
N
P
Paul is the author of this solution article.

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